ORCON® Tools Warranties

PERFORMANCE GUARANTEE


Any ORCON® tool bearing the Performance Guarantee emblem ensures your complete satisfaction. You must be satisfied with the performance and workmanship of any ORCON® tool you purchase.

Within the first 60 days of ownership, if you are not satisfied for any reason, call 909-623-8032 to get a RMA (return merchandise authorization) number. Detail your reason for dissatisfaction with the product, your place of purchase and dated copy of purchase receipt. We will then assess any repair, replacement or refund.

LIFETIME GUARANTEE


Any ORCON® tool bearing the Lifetime Guarantee emblem is guaranteed against manufacturing defect forever. If an ORCON® tool bearing this emblem breaks due to normal wear, TRAXX will replace it free of charge.

Please call 909-623-8032 to get a RMA (return merchandise authorization) number. Detail your reason for dissatisfaction with the product, your place of purchase and dated copy of purchase receipt. We will then assess any repair, replacement or refund warranted.

ONE-YEAR MANUFACTURER’S WARRANTY


A tool bearing this symbol means the warranty covers the manufacturer’s workmanship only. It does not cover normal wear-and-tear or abuse. During the first year of ownership, we pledge our product to be free of manufacturing defects or we will repair or replace the unit at no cost to you.

Please call 909-623-8032 to get a RMA (return merchandise authorization) number. Detail your reason for dissatisfaction with the product, your place of purchase and dated copy of purchase receipt. We will then assess any repair, replacement or refund warranted.